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12px;display:flex;align-items:center;justify-content:space-between;gap:12px;color:#fff;background:linear-gradient(120deg,var(--primary-strong),var(--color-primary));box-shadow:0 6px 20px -12px #08122e99}.appbar .brand-name{font-weight:700;font-size:1rem}.appbar-user{border:0;background:#ffffff24;border-radius:999px;padding:3px;cursor:pointer}.tabbar{position:fixed;inset:auto 0 0;z-index:20;display:flex;height:calc(var(--tabbar-h) + env(safe-area-inset-bottom));padding:6px 6px env(safe-area-inset-bottom);background:#fffffff5;-webkit-backdrop-filter:blur(10px);backdrop-filter:blur(10px);border-top:1px solid var(--color-border)}.tab{flex:1;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:3px;border:0;background:none;color:var(--color-faint);font-size:.7rem;font-weight:600;cursor:pointer;border-radius:12px;position:relative}.tab.active{color:var(--color-primary)}.tab.active:before{content:"";position:absolute;top:-6px;width:26px;height:3px;border-radius:0 0 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.15s}.kpi:hover{transform:translateY(-2px);box-shadow:var(--shadow-lg)}.kpi-value{font-size:1.8rem;font-weight:750;letter-spacing:-.03em;line-height:1;font-variant-numeric:tabular-nums}.kpi-label{color:var(--color-muted);font-size:.85rem;font-weight:600}.dash-grid{display:grid;gap:20px}@media(min-width:1100px){.dash-grid{grid-template-columns:5fr 7fr;align-items:start}}.tiles{display:grid;grid-template-columns:repeat(2,1fr);gap:12px}.tile{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:12px;aspect-ratio:1.45;padding:14px;text-align:center;color:var(--color-text);font-weight:650;font-size:.9rem;border:1px solid var(--color-border);border-radius:var(--radius);background:var(--color-surface);box-shadow:var(--shadow-sm);transition:transform .15s,box-shadow .15s,border-color .15s}.tile:hover{transform:translateY(-2px);box-shadow:var(--shadow);border-color:var(--color-border-strong)}.tile 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1fr;gap:12px;padding-bottom:16px;position:relative}.timeline li:not(:last-child):before{content:"";position:absolute;inset-inline-start:15px;top:32px;bottom:0;width:2px;background:var(--color-border)}.timeline .dot{width:32px;height:32px;border-radius:10px;display:grid;place-items:center}.timeline .msg{min-width:0;padding:10px 12px;border-radius:12px;background:var(--primary-softer);border:1px solid var(--color-border);margin-top:6px}.suggestion{display:flex;align-items:center;gap:12px;padding:12px 0;border-top:1px solid var(--color-border)}.suggestion:first-of-type{border-top:0}.suggestion .grow{flex:1;min-width:0}.load{display:inline-flex;gap:2px;vertical-align:middle}.load i{width:6px;height:10px;border-radius:2px;background:var(--color-border-strong)}.load i.on{background:var(--c-amber)}.assigned-box{display:flex;align-items:center;gap:12px;padding:12px;border-radius:12px;background:var(--c-violet-bg);margin-bottom:14px}.grid-cards{display:grid;gap:14px}@media(min-width:700px){.grid-cards{grid-template-columns:repeat(2,1fr)}}@media(min-width:1200px){.grid-cards.three{grid-template-columns:repeat(3,1fr)}}.grid-cards .card+.card{margin-top:0}.person{display:flex;align-items:center;gap:12px}.person .grow{flex:1;min-width:0}.person strong{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.contact-line{display:flex;flex-wrap:wrap;gap:4px 14px;margin:12px 0;color:var(--color-muted);font-size:.85rem}.contact-line span{display:inline-flex;align-items:center;gap:6px}.unit-list{list-style:none;margin:14px 0 0;padding:0;display:grid;gap:6px}.unit-list li{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border-radius:var(--radius-sm);background:var(--primary-softer);border:1px solid 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a:hover{color:var(--color-primary)}.channels li.preferred{background:var(--primary-soft);color:var(--color-text);font-weight:600}.pref-tag{margin-inline-start:auto;font-size:.7rem;font-weight:700;color:var(--color-primary);text-transform:uppercase;letter-spacing:.04em}.contractor-card{display:flex;flex-direction:column}.status-choices{display:flex;flex-wrap:wrap;gap:8px}.status-choice{display:inline-flex;align-items:center;gap:8px;min-height:44px;padding:0 16px;border:1.5px solid var(--color-border-strong);border-radius:12px;background:var(--color-surface);font-weight:650;cursor:pointer}.status-choice.active{border-color:var(--c-teal);background:var(--c-teal-bg);color:var(--c-teal)}.status-choice.done.active{border-color:var(--c-green);background:var(--c-green-bg);color:var(--c-green)}.status-choice:disabled{opacity:.5;cursor:default}.dropzone.compact{padding:12px 14px}.gallery.small-thumbs{grid-template-columns:repeat(auto-fill,minmax(76px,1fr));gap:6px;margin-top:8px}.guest{min-height:100vh;background:var(--color-bg)}.guest-inner{max-width:760px;margin:0 auto;padding:0 16px}.guest-head{position:relative;overflow:hidden;padding:calc(18px + env(safe-area-inset-top)) 0 64px;color:#fff;background:linear-gradient(125deg,var(--navy-2),var(--primary-strong) 55%,var(--color-primary))}.guest-head .hero-skyline{width:min(420px,80%)}.guest-main{margin-top:-44px;position:relative;display:grid;gap:16px;padding-bottom:40px}.guest-main .card+.card{margin-top:0}.guest-main .callout{margin-top:0}.guest-facts{display:grid;gap:8px;margin-top:16px}.guest-fact{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:12px;border:1px solid var(--color-border);background:var(--primary-softer);color:inherit}.guest-fact .grow{flex:1;min-width:0;display:grid}a.guest-fact:hover{border-color:var(--color-primary)}.guest-main.narrow{max-width:600px}.login-alt{display:grid;gap:8px;margin-top:4px;padding-top:16px;border-top:1px solid var(--color-border)}.login-alt-item{display:flex;align-items:center;gap:12px;padding:10px 12px;border-radius:12px;border:1px solid var(--color-border);color:inherit;transition:border-color .15s,background .15s}.login-alt-item:hover{border-color:var(--color-primary);background:var(--primary-softer)}.login-alt-item>span:nth-child(2){flex:1;display:grid}.login-alt-item .bubble{width:36px;height:36px;border-radius:10px}.code-input{font-family:ui-monospace,Cascadia Mono,monospace;font-size:1.3rem!important;letter-spacing:.12em;text-align:center;direction:ltr;unicode-bidi:isolate}.welcome-box{display:flex;align-items:center;gap:12px;padding:14px;border-radius:12px;background:var(--c-green-bg)}.form-section{border:0;margin:0;padding:0;display:grid;gap:14px}.form-section legend{display:flex;align-items:center;gap:10px;font-weight:700;margin-bottom:4px;padding:0}.step{display:inline-grid;place-items:center;width:26px;height:26px;border-radius:50%;background:var(--color-primary);color:#fff;font-size:.8rem;font-weight:700}.hp{position:absolute;inset-inline-start:-10000px;width:1px;height:1px;overflow:hidden}.selection-bar{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding:10px 14px;margin-bottom:12px;border-radius:12px;background:var(--color-surface);border:1px solid var(--color-border)}.row-check{width:18px;height:18px;accent-color:var(--color-primary);flex-shrink:0}.row.selected{border-color:var(--color-primary);box-shadow:0 0 0 3px var(--primary-ring)}.letters{display:grid;gap:24px;justify-items:center}.letter{width:210mm;min-height:297mm;padding:18mm 20mm 20mm 25mm;background:#fff;color:#111;font-size:10.5pt;line-height:1.5;box-shadow:var(--shadow-lg);position:relative}.letter p{margin:0 0 10px}.letter-head{height:27mm;display:flex;justify-content:flex-end;align-items:flex-start}.letter-logo{max-height:18mm;max-width:60mm}.letter-sender-name{font-size:14pt;color:var(--color-primary)}.letter-window{position:absolute;top:45mm;left:20mm;width:85mm;height:40mm;font-size:10.5pt;line-height:1.35}.letter-return{font-size:7pt;color:#666;text-decoration:underline;margin-bottom:3mm}.letter-date{margin-top:62mm;text-align:end;color:#444}.letter-subject{font-size:12.5pt;margin:8mm 0 6mm;color:#111}.letter-steps{display:flex;gap:8mm;align-items:flex-start;margin:6mm 0;padding:6mm;border:1px solid #d5dbe6;border-radius:4mm;background:#f6f8fc}.letter-steps ol{margin:0;padding-inline-start:5mm;flex:1}.letter-steps li{margin-bottom:2.5mm}.letter-code-li{list-style:none;margin-inline-start:-5mm}.letter-code{display:inline-block;padding:2.5mm 5mm;font-family:ui-monospace,Cascadia Mono,Courier New,monospace;font-size:17pt;font-weight:700;letter-spacing:.08em;border:1.5px dashed var(--color-primary);border-radius:2mm;background:#fff;direction:ltr;unicode-bidi:isolate}.letter-qr{display:grid;justify-items:center;gap:1.5mm;font-size:8pt;color:#555;flex-shrink:0}.letter-qr img{width:32mm;height:32mm}.letter-note{font-size:9.5pt;color:#333}.letters{overflow-x:auto}@media screen and (max-width:1240px){.letter{zoom:.8}}@media screen and (max-width:1060px){.letter{zoom:.65}}@media screen and (max-width:900px){.letter{zoom:.85}}@media screen and (max-width:720px){.letter{zoom:.42}}@media print{@page{size:A4;margin:0}body{background:#fff}.sidebar,.appbar,.tabbar,.no-print{display:none!important}.content{margin:0!important;padding:0!important;max-width:none}.letters{display:block}.letter{box-shadow:none;zoom:1;page-break-after:always;break-after:page}.letter:last-child{page-break-after:auto;break-after:auto}}.auth{min-height:100vh;display:grid;background:var(--color-bg)}@media(min-width:1024px){.auth{grid-template-columns:minmax(380px,.9fr) 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0}.badge-due{font-weight:650}.badge-due.overdue{color:var(--c-rose);background:var(--c-rose-bg)}.badge-due.soon{color:var(--c-amber);background:var(--c-amber-bg)}.badge-due.later{color:var(--c-slate);background:var(--c-slate-bg)}@media(min-width:900px){.kpis.six{grid-template-columns:repeat(3,1fr)}}@media(min-width:1400px){.kpis.six{grid-template-columns:repeat(6,1fr)}}.chip-overdue{color:var(--c-rose)}.due-edit{display:flex;flex-wrap:wrap;gap:6px;align-items:center}.due-edit .input{width:auto;min-height:34px}.sla-table .input{width:100px;min-height:36px}.cost-form{padding:12px;border-radius:var(--radius-sm);background:var(--c-slate-bg);margin-bottom:12px}.cost-list{list-style:none;margin:0;padding:0;display:grid;gap:0}.cost-item{display:grid;gap:5px;padding:11px 0;border-top:1px solid var(--color-border)}.cost-item:first-child{border-top:0;padding-top:2px}.cost-item.status-rejected{opacity:.65}.cost-main{display:flex;flex-wrap:wrap;align-items:center;gap:8px}.cost-main 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li{grid-template-columns:1fr}.audit-rows li>:last-child{grid-column:1}.platform-top{padding:10px 16px}.platform-main{padding:16px}}.modal-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}.field input[type=color]{padding:4px;height:44px;cursor:pointer}.locked-screen{max-width:440px;text-align:center;display:grid;gap:12px;justify-items:center;padding:16px}.locked-screen .bubble{width:56px;height:56px}.center-screen{min-height:100vh;min-height:100dvh;display:grid;place-items:center;padding:16px;color:var(--color-muted);background:var(--color-bg)}.center-screen>.card,.center-screen>.auth-card{color:var(--color-text)}.lang-select{font:inherit;padding:8px 10px;border-radius:10px;border:1px solid var(--color-border);background:var(--color-surface);color:var(--color-text);min-height:40px}.lang-select.compact{min-height:0;padding:4px 8px;font-size:.85rem;border-radius:8px}.sidebar-lang{display:flex;align-items:center;gap:8px;padding:8px 12px;opacity:.85}.sidebar-lang 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.go-hint{transform:translate(50%)}.palette.shortcuts{width:min(760px,100%)}.shortcuts-head{display:flex;align-items:center;justify-content:space-between;padding:16px 20px;border-bottom:1px solid var(--color-border)}.shortcuts-head h2{margin:0;font-size:1.1rem}.shortcuts-body{overflow-y:auto;padding:16px 20px 20px;display:grid;gap:20px}@media(min-width:700px){.shortcuts-body{grid-template-columns:1fr 1fr}.shortcuts-tips{grid-column:1 / -1}}.shortcuts-body h3{margin:0 0 10px;font-size:.8rem;text-transform:uppercase;letter-spacing:.06em;color:var(--color-faint)}.shortcuts-body dl{margin:0;display:grid;gap:8px}.shortcuts-body dl>div{display:flex;align-items:center;justify-content:space-between;gap:12px;font-size:.9rem}.shortcuts-body dt{display:inline-flex;align-items:center;gap:4px;flex-shrink:0;color:var(--color-muted);font-size:.8rem}.shortcuts-body dd{margin:0;text-align:end}.shortcuts-tips ul{margin:0;padding-inline-start:18px;display:grid;gap:6px;font-size:.9rem;color:var(--color-muted)}.flash-target{animation:flash-target 2.4s ease-out}@keyframes flash-target{0%,30%{box-shadow:0 0 0 3px var(--color-primary),0 0 0 8px color-mix(in srgb,var(--color-primary) 25%,transparent)}to{box-shadow:none}}.tip-card{display:flex;align-items:center;gap:14px;padding:12px 16px;margin-bottom:20px;border-radius:var(--radius);background:color-mix(in srgb,var(--c-amber-bg) 70%,var(--color-surface));border:1px solid color-mix(in srgb,var(--c-amber) 25%,transparent);font-size:.9rem}.tip-card>svg{color:var(--c-amber);flex-shrink:0}.tip-card .grow{flex:1}@media(max-width:899px){.tip-card.desktop-only{display:none}}.palette-close{display:none}@media(max-width:640px){.palette-close{display:inline}}@media(min-width:1024px){.auth{grid-template-columns:minmax(0,1.3fr) minmax(460px,1fr)}.auth-brand{gap:36px;padding:48px 64px}.auth-claim{margin-top:clamp(32px,9vh,120px)}.auth-claim h2{font-size:clamp(2rem,2.6vw,2.8rem);max-width:16ch}.auth-claim p{font-size:1.05rem}.auth-contact{margin-bottom:0;max-width:560px}.auth-brand>:not(svg){position:relative;z-index:1}.auth-brand .hero-skyline{width:100%;inset-inline-end:0;bottom:-6px;max-height:38%;color:#ffffff14}.auth-main{justify-content:flex-start;padding:32px 48px 24px}.auth-main>.auth-card{margin-top:auto}.auth-main>.auth-help{margin-bottom:auto}.auth-footer{max-width:none;margin-top:24px}.auth-footer>span:first-child{order:2;margin-inline-start:auto}}.app-splash{position:fixed;inset:0;z-index:200;display:flex;flex-direction:column;align-items:center;justify-content:center;gap:14px;padding:24px;text-align:center;background:radial-gradient(60% 50% at 50% 38%,color-mix(in srgb,var(--color-primary, #2557d6) 14%,transparent),transparent 70%),var(--color-bg, #f3f6fb);color:var(--color-text, #14213d);animation:splash-in .25s ease-out}@keyframes 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#64748b)}.app-splash-bar{width:160px;height:4px;border-radius:999px;overflow:hidden;background:color-mix(in srgb,var(--color-primary, #2557d6) 15%,transparent);margin-top:6px}.app-splash-bar span{display:block;width:40%;height:100%;border-radius:inherit;background:var(--color-primary, #2557d6);animation:splash-bar 1.1s ease-in-out infinite}@keyframes splash-bar{0%{transform:translate(-110%)}to{transform:translate(260%)}}[dir=rtl] .app-splash-bar span{animation-direction:reverse}@media(prefers-reduced-motion:reduce){.app-splash-ring,.app-splash-bar span,.app-splash{animation:none}}.ticket-ref{color:var(--color-primary);font-weight:650;text-decoration:none;border-radius:4px}a.ticket-ref:hover,.row:hover .ticket-ref{text-decoration:underline}.ticket-ref-copy{cursor:pointer;border:0;font:inherit;display:inline-flex;align-items:center;gap:4px;color:var(--color-primary)}.ticket-ref-copy:hover{background:var(--primary-soft, var(--primary-softer))}.hp-field{position:absolute;left:-10000px;width:1px;height:1px;opacity:0}.access-done{align-items:center;text-align:center}.access-requests{margin-bottom:20px;scroll-margin-top:80px}.access-requests h2{display:flex;align-items:center;gap:8px}.access-list{display:grid;gap:10px}@media(min-width:1100px){.access-list{grid-template-columns:1fr 1fr}}.access-list .card+.card{margin-top:0}.access-item{display:flex;flex-direction:column;gap:12px;padding:16px}.access-who{display:flex;gap:12px;align-items:flex-start;min-width:0}.access-text{display:flex;flex-direction:column;gap:3px;min-width:0}.access-text>span{overflow-wrap:anywhere}.access-message{font-style:italic;color:var(--color-text);opacity:.8}.access-match{color:var(--c-green);font-weight:600;display:inline-flex;align-items:center;gap:4px}.access-match.none{color:var(--c-amber, #b45309)}.access-actions{display:flex;gap:8px;align-items:center;justify-content:flex-end;flex-wrap:wrap}.access-actions 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10px;border-radius:999px;font-size:.75rem;font-weight:600}.warn-note{display:flex;gap:6px;align-items:center;color:#b45309}.tour{position:fixed;inset:0;z-index:400}.tour-dim{position:absolute;inset:0;background:#0a122873;animation:tour-fade .2s ease}.tour-spot{position:fixed;border-radius:14px;pointer-events:none;box-shadow:0 0 0 9999px #0a122880,0 0 0 3px var(--color-primary);transition:top .25s ease,left .25s ease,width .25s ease,height .25s ease}.tour-card{position:fixed;z-index:1;display:flex;flex-direction:column;gap:8px;padding:16px;box-shadow:0 18px 50px #0a12284d;animation:tour-pop .22s ease}.tour.centered .tour-card{top:50%;left:50%;transform:translate(-50%,-50%);width:min(360px,calc(100vw - 24px));animation:none}.tour-card p{margin:0;line-height:1.5}.tour-head{display:flex;align-items:center;gap:10px}.tour-head strong{flex:1;font-size:1rem}.tour-head .bubble{width:32px;height:32px}.tour-foot{display:flex;align-items:center;gap:6px;margin-top:4px}.tour-dots{display:flex;gap:5px;margin-inline-end:auto}.tour-dots span{width:7px;height:7px;border-radius:50%;background:var(--border, #dfe5ef)}.tour-dots span.on{background:var(--color-primary);width:18px;border-radius:4px}.tour-foot .btn-ghost:first-of-type{margin-inline-start:auto}.tour-dots+.btn-ghost{margin-inline-start:0}.tour-off{align-self:flex-start;background:none;border:0;padding:0;color:var(--text-faint, #8b97ab);font-size:.78rem;text-decoration:underline;cursor:pointer}@keyframes tour-fade{0%{opacity:0}}@keyframes tour-pop{0%{opacity:0;transform:translateY(6px)}}@media(prefers-reduced-motion:reduce){.tour-spot,.tour-card,.tour-dim{transition:none;animation:none}}.md{line-height:1.6;overflow-wrap:anywhere}.md h1{font-size:1.5rem;margin:0 0 12px}.md h2{font-size:1.1rem;margin:22px 0 6px}.md h3{font-size:1rem;margin:16px 0 4px}.md p,.md ul,.md ol{margin:0 0 10px}.md ul,.md 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